Privacy Policy — Balozan

At Balozan, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.

1. Information We Collect

When you place an order with Balozan, we may collect:

• Full name
• Phone number
• Email address, if provided
• Complete delivery address
• City and postal code, where applicable
• Order details and purchase history

We only collect information that is necessary to process and deliver your order and provide customer support.

2. How We Use Your Information

We may use your information to:

• Process and confirm your orders
• Deliver your products
• Contact you regarding your order
• Provide customer support
• Handle returns, refunds, or other order-related requests
• Improve our website, products, and customer experience
• Send store updates or promotional messages where permitted

3. Cash on Delivery

Balozan currently offers Cash on Delivery (COD) only.

You pay for your order in cash when it is delivered. We do not collect or store credit card, debit card, or online payment information through our website.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as courier and delivery companies, when required to deliver your order or provide our services.

Only the information necessary for the relevant service will be shared.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic, and provide a better shopping experience.

You can manage cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system can be guaranteed to be completely secure.

7. Third-Party Services

Our website may use third-party services such as Shopify, courier companies, analytics services, or other service providers to operate our store and fulfill orders.

These services may process information according to their own privacy policies.

8. Your Information

If you believe that the personal information we have about you is incorrect, or if you have questions about how your information is used, you can contact us and request assistance.

9. Changes to This Privacy Policy

Balozan may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us through the contact details provided on our website.

Balozan
Fashion Store — Pakistan