Terms of service
Terms of Service — Balozan
Welcome to Balozan. By accessing or using our website and placing an order, you agree to the terms and conditions stated below.
1. Products
Balozan sells fashion products, including unstitched printed and embroidered suits.
We make reasonable efforts to display product images, colors, designs, and details as accurately as possible. However, slight differences in color may occur due to lighting, photography, or your device's screen settings.
2. Orders
When you place an order, you agree to provide accurate and complete information, including your name, phone number, and delivery address.
Balozan reserves the right to contact you to confirm your order before dispatch.
We reserve the right to cancel an order in circumstances such as incorrect information, product unavailability, suspected fraudulent activity, or other legitimate reasons.
3. Cash on Delivery
Balozan currently offers Cash on Delivery (COD) only.
The customer is responsible for paying the full order amount to the courier at the time of delivery.
4. Pricing
All product prices displayed on our website are subject to change without prior notice.
If an obvious pricing or listing error occurs, Balozan reserves the right to correct the error and, where necessary, cancel the affected order.
5. Delivery
We offer delivery across Pakistan.
Delivery times may vary depending on the customer's location, courier service, weather, holidays, or other circumstances beyond our control.
Once an order has been handed over to the courier, delivery delays caused by the courier are outside Balozan's direct control.
6. Returns & Refunds
Returns and refunds are handled according to our Return & Refund Policy.
If the issue is caused by Balozan, we will provide the applicable solution according to our policy.
If a customer requests a return for a reason not caused by Balozan, applicable return or delivery charges may be the customer's responsibility.
7. Product Availability
All products are subject to availability. If an ordered product becomes unavailable before dispatch, we may contact you regarding the order and provide an appropriate solution.
8. Website Use
You agree not to misuse our website, attempt unauthorized access, interfere with its operation, or use the website for unlawful purposes.
9. Intellectual Property
All content on the Balozan website, including logos, photographs, product images, designs, text, graphics, and branding, belongs to Balozan or its respective owners and may not be copied, reproduced, or used without permission.
10. Changes to These Terms
Balozan reserves the right to update or change these Terms of Service when necessary. Updated terms will be posted on this page.
11. Contact Us
If you have any questions regarding these Terms of Service, please contact Balozan through the contact details provided on our website.
Balozan
Fashion Store — Pakistan